Responsible Gaming

Gaming Should Be Fun, Not a Financial Strategy

At Lazer Overload, we believe online casino gaming should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. The odds always favour the house, and you should only gamble with money you can afford to lose.

Responsible gaming is a shared commitment between our site, players, and the wider community to ensure gaming remains safe and enjoyable for everyone.

Age Verification

In New Zealand, you must be 18 years of age or older to gamble online. We take age verification seriously and conduct identity checks during account registration and before any withdrawals.

If you are under the legal gambling age, you are not permitted to access our site. Parents and guardians are encouraged to use parental controls and monitor online activity.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following checklist. If you recognise any of these behaviours in yourself or someone else, it may be time to seek support:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to win money back
• Hiding gambling activity or lying about the amount you gamble
• Neglecting family, work, or other responsibilities due to gambling
• Gambling to escape stress, anxiety, depression, or other emotional problems
• Experiencing mood swings, irritability, or anxiety when unable to gamble
• Borrowing money or getting into debt to fund gambling
• Feeling unable to stop or control gambling despite wanting to
• Damaged relationships with family or friends due to gambling
• Neglecting personal health, hygiene, or financial obligations

Self-Help Tools & Responsible Gaming Features

Lazer Overload provides the following tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session or time period.
• Reality Checks: Receive regular reminders during gaming sessions about how long you have been playing and how much you have spent.
• Cooling-Off Period: Take a break from your account for a set period (typically 24 hours to 6 weeks) without closing it permanently.
• Self-Exclusion: Permanently or temporarily exclude yourself from your Lazer Overload account and all affiliated sites. During self-exclusion, you cannot access your account or log in.
• Account Closure: Close your account at any time if you wish to stop gambling entirely.

To activate any of these tools, visit your account settings or contact our Customer Support team.

Support Organisations & Helplines

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:

New Zealand

• Problem Gambling Foundation (NZ) – Free helpline and support services
  • Helpline: 0800 664 262
  • Website: www.pgf.nz
• Gamblers Anonymous (NZ) – Peer support meetings
  • Website: www.gamblersanonymous.org.nz

International Support

• GamCare (United Kingdom)
  • Website: www.gamcare.org.uk
• GamStop (United Kingdom) – National Self-Exclusion Register
  • Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  • Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  • Website: www.responsiblegambling.org
• National Council on Problem Gambling (United States)
  • Helpline: 1-800-522-4700
  • Website: www.ncpgambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany)
  • Website: www.bzga.de

If You Need Help, Reach Out Today

Seeking help for problem gambling is a sign of strength, not weakness. Whether you are experiencing gambling difficulties yourself or are concerned about someone else, support is available and confidential.

Do not struggle alone. Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or visit their website for online chat and support options. International players should reach out to their local support organisation listed above.

Remember: You can always use the self-help tools on your Lazer Overload account, set limits, take a break, or self-exclude at any time.